NHS LIFT Programme

In conjunction with its partners from ActonShapiro, Agencia was commissioned to establish the services which would be provided from 2 health centres and to develop a schedule of room accommodation and Tenants Requirements. The programme had to ensure that the outputs intended from the clinical services reconfiguration were built into the premises requirements for the centres. Agencia were also asked to develop a consultative approach to build understanding and ownership of the planned changes, and to ensure that proposals addressed the change management, cultural, and joint working needs of the new service.