NHS Hull

Occupational Health Service specification

NHS Hull asked Agencia to prepare a specification for the delivery of an Occupational Health Service to be provided to local businesses in support of the PCT’s public health priorities. Having prepared the specification we also supported the PCT in the procurement of the service.

Assessment of Return on Investment of healthy living centre

Health Central, in Hull, opened in February 2010 as the UK’s first high street based healthy living centre, and Agencia has undertaken an initial appraisal of its Return on Investment. Using a range of data, and interviews with key stakeholders Agencia looked at clinical, financial and non financial returns on investment to date.  As part of this work Agencia was able to design methodology for a more comprehensive evaluation of this primary care initiative.

Review of governance arrangements

We have recently reviewed governance arrangements with particular reference to NHS Hull's strategic partnerships.  A Partnership Toolkit was one of the deliverables from this work in order to build the PCTs capacity to document and improve the quality of local partnerships for the future.

Board development work for World Class Commissioning

Having initially been commissioned to undertake an observation of the Board in operation, we were able to offer performance feedback using the framework set out in the governance critiera within the World Class Commissioning self assessment framework.  This assisted in the Board’s preparation for its formal observed meeting undertaken by the Strategic Health Authority, and led to requests for personal feedback and subsequent development coaching with individual members of the Board.  Agencia has since been retained to provide further support in revision of the PCT’s OD Plan to ensure full alignment with the development of competencies under the WCC arrangements.

Following the successful completion of the Board observation exercises, Agencia were also asked to help the Board to prepare for its panel visit.  The feedback from this exercise from Board members was extremely positive, and was one of the key drivers for the PCT’s request for further support from the Agencia team.

Specification for staff training: 'Make Every Contact Count'

Agencia was asked to assist in the preparation of a specification for the training of staff in two wards in the local acute hospitals trust. The aim was to ‘Make Every Contact Count’ to support the local public health priorities set by NHS Hull.

‘Making Every Contact Count’ is an initiative to provide frontline health staff with the knowledge and skills to enable them to support patients with making healthier lifestyle choices.  There is substantial evidence that ‘brief interventions’ are a cost effective way of raising lifestyle issues with patients and supporting them to adopt healthy behaviours.

The specification produced by Agencia and NHS Hull was issued and contract successfully awarded for the detailed contract.