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London Patient Choice Board

As part of the work of the London Patient Choice Board, NHS patients were referred to a small number of Belgian hospitals for treatment.

A pilot questionnaire encompassing patient (and relative) satisfaction with the experience of overseas care was used with the first group of patients in order to undertake a rapid appraisal of the quality of the experience. At the request of the Guy’s & St Thomas’ Hospital NHS Foundation Trust (the overseas commissioners on behalf of the NHS), Agencia analysed the results of this pilot survey and prepared a report for the Board.